Shipping & Returns
SHIPPING
New Zealand Customers
Shipping is free for orders over $75. For smaller orders there is a flat rate of $7. We aim to process and dispatch all orders within 1-2 business days. Urban deliveries are 1-2 business days while rural deliveries could take 3-4 days. We use NZ Post & Post Haste courier services.
Australian Customers
We aim to process and dispatch all orders within 1-2 business days. Orders are dispatched with NZ Courier Post e-ship with tracking.
Rest of World Customers
We use DHL tracked. All duties (if any) are the receivers responsibility.
RETURNS
Return Policy
For safety and hygiene reasons our products cannot be resold, so we do not accept returns. We are committed to creating and making effective products for you to enjoy. If you are not happy with our product, please let us know and we will work with you to ensure your experience is a positive one.